4.1.3 Installing USB Drivers for Levelogger 4 Software

Levelogger Software Version 4.3.2, for use with Solinst USB Optical Reader, PC Interface Cable and Leveloader, comes equipped with USB drivers for: Windows 7 and 10.

Windows 8 can also be used, see Section 4.1.3.2 for instructions to enable Windows 8 USB installation.

Note:

Do not install generic drivers that Windows will locate. Generic drivers are completely incompatible with Solinst USB devices.

 

4.1.3.1 USB Installation for Windows 7

 

Plug the USB Device into the PC. The system will automatically detect the connected unit. Windows 7 should automatically install the driver for the device.

Note:

USB driver installation should be automatic when connecting a PC Interface Cable or Optical Reader.

Note:

The 'Found New Hardware Wizard' may start automatically, beginning at step 6.

If no driver is automatically found, and the 'Found New Hardware Wizard' fails to start, the following steps should be taken:

  1. Go to the Windows start button to bring up the Start Menu and select "Restart".
  2. While your PC is rebooting, press the F8 function key a few times until you see the Advanced Boot Options window.
  3. Note:

    If the USB driver does not install the first time, repeat the steps a second time. It often takes more than once to install the driver for Windows 7 systems.

advanced windwos boot loading options

Figure 4-1 Advanced Boot Options

  1. Select "Disable Driver Signature Enforcement" and press Enter.
  2. Once rebooted, press the Windows start button to bring up the Start Menu, select 'Control Panel', then 'Hardware and Sound', then 'Device Manager'.
  3. Under 'Other Devices' there will be a Solinst device shown with a yellow warning symbol. Right click on this device, and select 'Update Driver Software...'.
  4. Note:

    If you are unsure which is the correct device in the list, with the screen visible, safely remove the device and then reconnect it. The list should automatically refresh accordingly.

    window 7 device manager

    Figure 4-2 Windows 7 Device Manager

     

  5. Select 'Browse my computer for driver software'.
  6. update driver software

    Figure 4-3 Update Driver Software

     

  7. Click the Browse button and point the navigation window to the provided USB drivers located within the Levelogger4_3 folder. Default destination is:
    C:\Program Files\Solinst\Levelogger4_3\USB Drivers
    Select the actual USB Drivers folder, not a sub file from the folder.
  8. Note:

    Make sure you only select the USB Drivers folder when browsing for the driver location. Do not choose a sub file from the folder.

    browse for driver software

    Figure 4-4 Browse for Driver Software

     

  9. Select Next. A window may appear stating 'Windows can't verify the publisher of this driver software', select 'Install this driver software anyway'.
  10. windows driver update complete

    Figure 4-5 Update Complete

     

  11. Windows will confirm when the installation is complete. Press Close to close the window, then go back to the 'Device Manager'.
  12. Note:

    If you are unsure which is the correct device in the list, with the screen visible, safely remove the device and then reconnect it. The list should automatically refresh accordingly.

    updating the serial port

    Figure 4-6 Update Serial Port

     

  13. You may have to repeat steps 5-9 to update the USB Serial Port. This would be shown under 'Other Devices' with a yellow warning symbol.
  14. Once installation is complete, a window will confirm the COM port assigned to the device.