4.1.3 Installing USB Drivers for Levelogger 4 Software

Levelogger Software Version 4.2, for use with Solinst USB Optical Reader, PC Interface Cable and Leveloader, comes equipped with USB drivers for: Windows 7 and 10.

Windows 8 can also be used, see Section 4.1.3.2 for instructions to enable Windows 8 USB installation.

Note:

Do not install generic drivers that Windows will locate. Generic drivers are completely incompatible with Solinst USB devices.

 

4.1.3.1 USB Installation for Windows 7

Plug the USB Device into the PC. The system will automatically detect the connected unit. Windows 7 should automatically install the driver for the device.

Note:

USB driver installation should be automatic when connecting a PC Interface Cable or Optical Reader.

If no driver is automatically found, and the ‘Found New Hardware Wizard’ fails to start, the following steps should be taken:

    Note:

    The 'Found New Hardware Wizard' may start automatically, beginning at step 3 below.

  1. Press the Windows start button to bring up the start menu, select 'Control Panel', then 'Hardware and Sound', then 'Device Manager'.
  2. Under 'Other Devices' there will be a Solinst device shown with a yellow warning symbol. Right click on this device, and select 'Update Driver Software'.
  3. Note:

    If the USB driver does not install the first time, repeat the steps a second time. It often takes more than once to install the driver for Windows 7 systems.

solinst levelogger usb drivers usb driver installation windows xp windows 7 driver installation image

Figure 4-1 Windows 7 Device Manager
(Click image to enlarge to full size)

    Note:

    If you are unsure which is the correct device in the list, with the screen visible, safely remove the device and then reconnect it. The list should automatically refresh accordingly.

  1. Select "Browse my computer for driver software".

solinst levelogger usb drivers usb driver installation windows xp windows 7 driver installation image

Figure 4-2 Update Driver Software
(Click image to enlarge to full size)

solinst levelogger usb drivers usb driver installation windows xp windows 7 driver installation image

Figure 4-3 Browse for Driver Software
(Click image to enlarge to full size)

  1. Click the Browse button and point the navigation window to the provided USB drivers located within the Levelogger4_2 folder. Default destination is:
    C:\Program Files\Solinst\Levelogger4_2\USB Drivers
  2. Note:

    Make sure you only select the USB Drivers folder when browsing for the driver location. Do not choose a sub file from the folder.

  3. Select Next. A window may appear stating 'Windows can't verify the publisher of this driver software', select 'Install this driver software anyway'.

solinst levelogger usb drivers usb driver installation windows xp windows 7 driver installation image

Figure 4-4 Update Complete
(Click image to enlarge to full size)

  1. Windows will confirm when the installation is complete. Press Close to close the window, then go back to the 'Device Manager'.

Note:

If you are unsure which is the correct device in the list, with the screen visible, safely remove the device and then reconnect it. The list should automatically refresh accordingly.

solinst levelogger usb drivers usb driver installation windows xp windows 7 driver installation image

Figure 4-5 Update Serial Port
(Click image to enlarge to full size)

  1. You may have to repeat steps 2-6 to update the USB Serial Port. This would be shown under 'Other Devices' with a yellow warning symbol.
  2. Once installation is complete, a window will confirm the COM port assigned to the device.