11 Diagnostics Utility

The Levelogger Diagnostics Utility can be used for troubleshooting Leveloggers and obtaining information about that Levelogger that can assist the Solinst Technical Support representative to identify and fix any problems you may encounter with your Levelogger. The Diagnostics Utility can be launched from the Utilities menu at the top of the software. The utility can be used to run a selftest, do a Memory Dump and create and email reports.

 

11.1 Run Diagnostics

solinst leveloggers diagnostics utility levelogger gold diagnostics utility diagnotic unitilities levelogger diagnostics levelogger info memory dump self test self testing create reports image

Figure 11-1 Run Diagnostics

The Run Diagnostics function reads the following information from the Levelogger:

  1. Serial Number
  2. Model Number
  3. Firmware Version
  4. Battery Voltage
  5. Charge Level
  6. Current Level Reading
  7. Current Temperature Reading
  8. Max/Min Pressure Reading
  9. Max/Min Temperature Reading
  10. Max/Min Conductivity Reading
  11. Total Number of Logs

Note:

If an LTC Levelogger Junior fails the Conductivity Sensor Test, this could mean that you have not calibrated your LTC in a while (~1 year). It is recommended that you perform a conductivity calibration, then 'Run Diagnostics' again.

This information can be used to identify firmware, battery and/or temperature/pressure/conductivity sensor problems. This function also performs a series of self-tests on the Levelogger to check for problems with the battery, memory, pressure/temperature/conductivity sensors. If an LTC Levelogger Junior fails the Conductivity Sensor Test, this could mean that you have not calibrated your LTC in a while (~1 year). It is recommended that you perform a conductivity calibration, then ‘Run Diagnostics’ again. If any of these tests fail then a report should be created and emailed to Solinst Technical Support. To execute this function simply click the ‘Run Diagnostics’ button.