Solinst Canada Ltd. Privacy Policy

This privacy policy applies solely to information collected through www.solinst.com

We will use your information to respond to your requests. Your name, email and physical address may be shared with third parties to ship goods to you on our behalf. Your name, email address and company name are shared with Get Response, our email marketing service provider, to send emails from our opt-in email lists. Your email address is shared with third parties such as Google Adwords, Facebook and Twitter in order to trigger relevant advertising and messaging campaigns. This information is encrypted during file transfer and is not personally identifiable.

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Your Access to and Control Over Information You may opt out of future contacts from us at any time via email instruments@solinst.com or phone (905) 873-2255. Inquiries / requests may include:

Security

We take precautions to protect your information. When you submit information via www.solinst.com, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

For any questions or concerns regarding this privacy policy, contact us via telephone at (905) 873-2255 or via email instruments@solinst.com

 

Registration

In order to register your Solinst software, a user is required to give certain information (such as name, email address, company name, position and phone number). This information is used to contact you about updates to Solinst software and product related updates.

 

Sharing

We share aggregated demographic information with Google Analytics and Adobe Analytics to improve customer experience and website performance. When filling out a request for information or request for quote on Solinst.com, Solinst may forward the request onto our Exclusive Distributor operating in that geographic region with an email carbon copy to the user thereby keeping them informed of the communication with that third party.

 

Links

This web site may contain links to other sites. We are not responsible for the content or privacy practices of such other sites, and we encourage our users to be aware of this and to read the privacy statements of any other site that collects personally identifiable information.

 

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Solinst.com Cookie Information
Cookie Name Purpose More Info
Solinst.com PHPSESSID This is a general purpose identifier used to maintain user session variables. It is a randomly generated number, and it is used to maintain a logged-in status between pages.  
solinst This cookie is used to pre-fill form fields in forms throughout the website using the available information that was captured on previously submitted forms.  
Solinst_su[company] This cookie stores the "Company Name" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[email] This cookie stores the "Email Address" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[first_name] This cookie stores the "First Name" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[last_name] This cookie stores the "Last Name" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[phone] This cookie stores the "Phone Number" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[position] This cookie stores the "Position" value entered into the "Software Update" form if "Remember me" checkbox is selected.  
Solinst_su[remember] This cookie stores the "Remember me" checkbox value as "True" if it was selected.  
Solinst_su[sshu][0] This cookie is used to check if "Levelogger Software" was already downloaded.  
Solinst_su[sshu][1] This cookie is used to check if "Levelogger Edge Firmware" was already downloaded.  
Solinst_su[sshu][2] This cookie is used to check if "Levelogger Junior Edge Firmware" was already downloaded.  
Solinst_su[sshu][3] This cookie is used to check if "LTC Levelogger Edge Firmware" was already downloaded.  
Solinst_su[sshu][4] This cookie is used to check if "Rainlogger Edge Firmware" was already downloaded.  
Solinst_su[sshu][5] This cookie is used to check if "Levelogger Gold Firmware" was already downloaded.  
Solinst_su[sshu][6] This cookie is used to check if "Levelogger Junior Firmware" was already downloaded.  
Solinst_su[sshu][7] This cookie is used to check if "LTC Levelogger Junior Firmware" was already downloaded.  
Solinst_su[sshu][8] This cookie is used to check if "Rainlogger Firmware" was already downloaded.  
Solinst_su[sshu][9] This cookie is used to check if "Leveloader Gold Firmware" was already downloaded.  
Solinstcookie If this cookie is not set, a warning message will pop up to enable cookies, which are necessary for the "Software Update" process.  
gsScrollPos This cookie stores the scroll position and remembers how far down the page you have scrolled.  
cookieconsent_status Cookie Consent cookie  
Adobe Analytics s_cc Adobe Site Catalyst cookie. This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True") Adobe Analytics privacy policy.

Adobe Analytics cookies.

Privacy opt-out choices.
s_evar9 Adobe Site Catalyst cookie related to the custom variable "s_evar9".
s_evar10 Adobe Site Catalyst cookie related to the custom variable "s_evar10".
s_evar11 Adobe Site Catalyst cookie related to the custom variable "s_evar11".
s_evar12 Adobe Site Catalyst cookie related to the custom variable "s_evar12".
s_evar13 Adobe Site Catalyst cookie related to the custom variable "s_evar13".
s_evar14 Adobe Site Catalyst cookie related to the custom variable "s_evar14".
s_evar17 Adobe Site Catalyst cookie related to the custom variable "s_evar17".
s_invisit Adobe Site Catalyst cookie that counts the visits made by a user to the site.
s_lv Adobe Site Catalyst cookie used to identify the time (in days) between two visits by the same visitor (identified by an id number).
s_lv_s Adobe Site Catalyst cookie used to identify the time (in days) between two visits by the same visitor (identified by an id number).
s_nr Adobe Site Catalyst cookie that stores date of visit and if visitor is new or returning.
s_sq Adobe Site Catalyst cookie that stores information about the previous link clicked within the site.
s_vi Adobe Site Catalyst cookie that is used to identify unique visitor ID time/date stamp.
s_vnum Adobe Site Catalyst cookie that tracks number of visits by a unique visitor.
gpv_pn Adobe Site Catalyst cookie that tracks previous page name.
Google Analytics __utma This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. More information about Google Analytics cookies.

Google privacy policy.

Opt-out of being tracked by Google Analytics across all websites.
__utmb This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.
__utmc This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.
__utmt This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes.
__utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.
app.getresponse.com core This cookie is used by GetResponse.com as part of the "Newsletter Form" located in the footer. GetResponse.com privacy policy.
gr83p_59db3877322f17 e6c0092c106bdf75dd This cookie is used by GetResponse.com as part of the "Newsletter Form" located in the footer.
timeout This cookie is used by GetResponse.com as part of the "Newsletter Form" located in the footer.
webformv2_
opened_15876803
This cookie is used by GetResponse.com as part of the "Newsletter Form" located in the footer.
s7.addthis.com __atuvc This cookie is used by AddThis.com social sharing widget. It stores an updated page share count. AddThis.com privacy policy.

Opt-out of Addthis.com cookies.
__atuvs Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service AddThis.com.
di2 This cookie is used by AddThis.com
loc Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).
cw_id This cookie is used by the social links sharing service AddThis.com in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.
na_id This cookie is used by the social links sharing service AddThis.com in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.
na_tc This cookie is used by the social links sharing service AddThis.com in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.
uid Creates a unique, machine-generated user ID. AddThis.com uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.
uvc Detects how often the social sharing service, AddThis.com, encounters the same user.
vc Used by the social sharing platform AddThis.com.
mus This cookie is used by AddThis.com for geolocation. It is used to help publishers know approximately where people sharing information are located.
_gid This Google Universal Analytics cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_ga Google Universal Analytics cookie that stores and updates a unique value for each page visited.
xtc Registers the user's sharing of content via social media.
Twitter.com personalization_id Used to customize our services with more relevant content, like tailored trends, stories, ads, and suggestions for people to follow. Cookies can help us make smarter and more relevant suggestions about who you might enjoy following based on your visits to websites that have integrated Twitter embeds, including embedded timelines. Twitter.com use of cookies.

Your Twitter.com data.
guest_id Twitter cookie to provide embedded content that is displayed in the site.
ct0 Twitter cookie used to track the sharing of the content on Twitter.
_twitter_sess This cookie is only used when a user is already logged in into Twitter, and it makes it possible to (re) tweet messages.
tfw_exp This cookie is set due to Twitter integration and sharing capabilities for the social media.
_gid Google Universal Analytics  cookie that is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_ga Google Universal Analytics cookie that stores and updates a unique value for each page visited.
Google.ca 1P_JAR This cookie is used to collect website statistics and track conversion rates.  
NID Most Google users will have a preferences cookie called 'NID' in their browsers. A browser sends this cookie with requests to Google's sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.  
Google.com 1P_JAR This cookie is used to collect website statistics and track conversion rates.  
NID Most Google users will have a preferences cookie called 'NID' in their browsers. A browser sends this cookie with requests to Google's sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.  
DoubleClick.net IDE Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. DoubleClick privacy policy.
SiteSearch360.com __cfduid Cookie associated with sites using CloudFlare, and is used to speed up page load times. According to CloudFlare, it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. SiteSearch360.com privacy policy.
_ga Google Universal Analytics cookie that stores and updates a unique value for each page visited.
_gid Google Universal Analytics  cookie that is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
cookiescriptaccept This cookie is used by SiteSearch360.com, and is part of the internal site search.
pll_language Used to get the language information when not available in any other way.
uslk_e This cookie is used by SiteSearch360.com, and is part of the internal site search.
ss360Source This cookie is used by SiteSearch360.com, and is part of the internal site search.
uslk_s This cookie is used by SiteSearch360.com, and is part of the internal site search.