This privacy policy applies solely to information collected through www.solinst.com
We will use your information to respond to your requests. Your name, email and physical address may be shared with third parties to ship goods to you on our behalf. Your name, email address and company name are shared with Active Campaign and Clickfunnels, our marketing automation service providers, to send emails from our opt-in email lists. Your email address is shared with third parties such as Google Adwords, Facebook, Linkedin and Twitter in order to trigger relevant advertising and messaging campaigns. This information is encrypted during file transfer and is not personally identifiable. Your email address, phone number, first name, last name, country and zip code are shared with Google Ads in order to trigger relevant advertising and messaging campaigns. This information is encrypted during file transfer and is not personally identifiable. Furthermore, the data upload is Hashed using SHA256 method 32 bytes id in hex format (ie. [email protected] -> 264e53d93759bde067fd01ef2698f98d1253c730d12f021116f02eebcfa9ace6), then automatically deleted after the data has been processed.
Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
Your Access to and Control Over Information You may opt out of future contacts from us at any time via email [email protected] or phone (905) 873-2255. Inquiries / requests may include:
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What data we have about you, if any.
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Change/correct any data we have about you.
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Delete any data we have about you.
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Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit information via www.solinst.com, your information is protected both online and offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
For any questions or concerns regarding this privacy policy, contact us via telephone at (905) 873-2255 or via email [email protected]
Registration
In order to register your Solinst software, a user is required to give certain information (such as name, email address, company name, position and phone number). This information is used to contact you about updates to Solinst software, firmware and product related updates.
Sharing
We share aggregated demographic information with Google Analytics and Adobe Analytics to improve customer experience and website performance. When filling out a request for information or request for quote on Solinst.com, Solinst may forward the request onto our Exclusive Distributor operating in that geographic region with an email carbon copy to the user thereby keeping them informed of the communication with that third party.
Links
This web site may contain links to other sites. We are not responsible for the content or privacy practices of such other sites, and we encourage our users to be aware of this and to read the privacy statements of any other site that collects personally identifiable information.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
| Solinst.com Cookie Information | |||
|---|---|---|---|
| Cookie | Name | Purpose | More Info |
| Solinst.com | PHPSESSID | This is a general purpose identifier used to maintain user session variables. It is a randomly generated number, and it is used to maintain a logged-in status between pages. | |
| solinst | This cookie is used to pre-fill form fields in forms throughout the website using the available information that was captured on previously submitted forms. | ||
| Solinst_su[company] | This cookie stores the "Company Name" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[email] | This cookie stores the "Email Address" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[first_name] | This cookie stores the "First Name" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[last_name] | This cookie stores the "Last Name" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[phone] | This cookie stores the "Phone Number" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[position] | This cookie stores the "Position" value entered into the "Software Update" form if "Remember me" checkbox is selected. | ||
| Solinst_su[remember] | This cookie stores the "Remember me" checkbox value as "True" if it was selected. | ||
| Solinst_su[sshu][0] | This cookie is used to check if "Levelogger Software" was already downloaded. | ||
| Solinst_su[sshu][1] | This cookie is used to check if "Levelogger Edge Firmware" was already downloaded. | ||
| Solinst_su[sshu][2] | This cookie is used to check if "Levelogger Junior Edge Firmware" was already downloaded. | ||
| Solinst_su[sshu][3] | This cookie is used to check if "LTC Levelogger Edge Firmware" was already downloaded. | ||
| Solinst_su[sshu][4] | This cookie is used to check if "Rainlogger Edge Firmware" was already downloaded. | ||
| Solinst_su[sshu][5] | This cookie is used to check if "Levelogger Gold Firmware" was already downloaded. | ||
| Solinst_su[sshu][6] | This cookie is used to check if "Levelogger Junior Firmware" was already downloaded. | ||
| Solinst_su[sshu][7] | This cookie is used to check if "LTC Levelogger Junior Firmware" was already downloaded. | ||
| Solinst_su[sshu][8] | This cookie is used to check if "Rainlogger Firmware" was already downloaded. | ||
| Solinst_su[sshu][9] | This cookie is used to check if "Leveloader Gold Firmware" was already downloaded. | ||
| Solinstcookie | If this cookie is not set, a warning message will pop up to enable cookies, which are necessary for the "Software Update" process. | ||
| gsScrollPos | This cookie stores the scroll position and remembers how far down the page you have scrolled. | ||
| cookieconsent_status | Cookie Consent cookie | ||
| Adobe Analytics | s_cc | Adobe Site Catalyst cookie. This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True") | Adobe Analytics privacy policy. Adobe Analytics cookies. Privacy opt-out choices. |
| s_evar9 | Adobe Site Catalyst cookie related to the custom variable "s_evar9". | ||
| s_evar10 | Adobe Site Catalyst cookie related to the custom variable "s_evar10". | ||
| s_evar11 | Adobe Site Catalyst cookie related to the custom variable "s_evar11". | ||
| s_evar12 | Adobe Site Catalyst cookie related to the custom variable "s_evar12". | ||
| s_evar13 | Adobe Site Catalyst cookie related to the custom variable "s_evar13". | ||
| s_evar14 | Adobe Site Catalyst cookie related to the custom variable "s_evar14". | ||
| s_evar17 | Adobe Site Catalyst cookie related to the custom variable "s_evar17". | ||
| s_invisit | Adobe Site Catalyst cookie that counts the visits made by a user to the site. | ||
| s_lv | Adobe Site Catalyst cookie used to identify the time (in days) between two visits by the same visitor (identified by an id number). | ||
| s_lv_s | Adobe Site Catalyst cookie used to identify the time (in days) between two visits by the same visitor (identified by an id number). | ||
| s_nr | Adobe Site Catalyst cookie that stores date of visit and if visitor is new or returning. | ||
| s_sq | Adobe Site Catalyst cookie that stores information about the previous link clicked within the site. | ||
| s_vi | Adobe Site Catalyst cookie that is used to identify unique visitor ID time/date stamp. | ||
| s_vnum | Adobe Site Catalyst cookie that tracks number of visits by a unique visitor. | ||
| gpv_pn | Adobe Site Catalyst cookie that tracks previous page name. | ||
| Google Analytics | __utma | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. | More information about Google Analytics cookies. Google privacy policy. Opt-out of being tracked by Google Analytics across all websites. |
| __utmb | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. | ||
| __utmc | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. | ||
| __utmt | This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes. | ||
| __utmz | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. | ||
| Twitter.com | personalization_id | Used to customize our services with more relevant content, like tailored trends, stories, ads, and suggestions for people to follow. Cookies can help us make smarter and more relevant suggestions about who you might enjoy following based on your visits to websites that have integrated Twitter embeds, including embedded timelines. | Twitter.com use of cookies. Your Twitter.com data. |
| guest_id | Twitter cookie to provide embedded content that is displayed in the site. | ||
| ct0 | Twitter cookie used to track the sharing of the content on Twitter. | ||
| _twitter_sess | This cookie is only used when a user is already logged in into Twitter, and it makes it possible to (re) tweet messages. | ||
| tfw_exp | This cookie is set due to Twitter integration and sharing capabilities for the social media. | ||
| _gid | Google Universal Analytics cookie that is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | ||
| _ga | Google Universal Analytics cookie that stores and updates a unique value for each page visited. | ||
| Google.ca | 1P_JAR | This cookie is used to collect website statistics and track conversion rates. | |
| NID | Most Google users will have a preferences cookie called 'NID' in their browsers. A browser sends this cookie with requests to Google's sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on. | ||
| Google.com | 1P_JAR | This cookie is used to collect website statistics and track conversion rates. | |
| NID | Most Google users will have a preferences cookie called 'NID' in their browsers. A browser sends this cookie with requests to Google's sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on. | ||
| DoubleClick.net | IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | DoubleClick privacy policy. |
| SiteSearch360.com | __cfduid | Cookie associated with sites using CloudFlare, and is used to speed up page load times. According to CloudFlare, it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. | SiteSearch360.com privacy policy. |
| _ga | Google Universal Analytics cookie that stores and updates a unique value for each page visited. | ||
| _gid | Google Universal Analytics cookie that is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | ||
| cookiescriptaccept | This cookie is used by SiteSearch360.com, and is part of the internal site search. | ||
| pll_language | Used to get the language information when not available in any other way. | ||
| uslk_e | This cookie is used by SiteSearch360.com, and is part of the internal site search. | ||
| ss360Source | This cookie is used by SiteSearch360.com, and is part of the internal site search. | ||
| uslk_s | This cookie is used by SiteSearch360.com, and is part of the internal site search. | ||
