Troubleshooting
If the 12V Submersible Pump or Controller fail to work, please try the following:
- Make sure the Pump is submerged and properly connected to the Controller.
- Make sure the Controller is properly connected to the power source (LED lights will remain off with reverse polarity).
- Try resetting the circuit breaker by pushing the button back into the Controller.
- Make sure the Controller dial is turned all the way up to position 10 (turned clockwise all the way until it stops).
- Check the LED lights to see if they are indicating high or low battery voltage.
- Check the battery voltage, it must be 12.5 volts minimum: The Controller has a low voltage disconnect at 10 volts. The Controller will shut off and then turn on every few seconds (pulsate) or the water flow from the Pump will slow if the output voltage on the battery drops to 10.75 volts when in use. The Controller has a high voltage disconnect at 18 volts.
- A fast flashing red LED indicates an electrical continuity issue. Check voltage and all connections.
- Make sure the Pump is operational. The Pump can overload if the impeller is blocked with sediments.
| LED Indicator Light Definitions | |
|---|---|
| LED | Condition |
 |
Cycling colours: Pump OFF |
 |
Solid green: Pump ON |
 |
Flashing green: Pumping at Maximum Rate |
 |
Slow flashing yellow: Charge Battery |
 |
Fast flashing yellow: Voltage Too High |
 |
Solid red: Stop Pump. Service Required. |
 |
Slow flashing red: Controller Cool-down Required |
 |
Fast flashing red: Pump is Disconnected |
Slow: 1 flash per second Fast: 4 flashes per second
Note:
All "Red" faults require the Controller to be turned off, wait 10 seconds, and turn it back on to clear the indicator. Exception: if the Controller is overheated, then turn the dial to near "0" but keep the unit powered to let the fan provide airflow for cooling.
12V Submersible Pump Maintenance
- The 12V Submsersible Pump can run as long as the motor is submerged and battery power is available. Running the motor dry will reduce its life. If Pump runs for very long time then the motor will not last.
- In the event of a tripped circuit breaker, turn the Controller dial to the "0" position, then press the reset button and slowly turn the dial to desired setting.
- Use the optional disposable filter to prevent sediments from entering the Pump motor.
12V Submersible Pump Decontamination
- To decontaminate the 12V Submersible Pump, always follow your local guidelines and protocols.
- DO NOT fully disassemble the Pump.
- Unscrew intake or filter from the bottom of the Pump.
- Wash the Pump with a phosphate-free soap.
- Rinse thoroughly with deionized water and dry.
- Reconnect the intake or a new filter.
Filter Installation
- Unscrew the intake from the bottom of the Pump.
- Screw the filter into the bottom of the Pump until finger tight.
800M Mini Pneumatic Packer Connection
suitable for 50 mm (2" OD) Schd 40 wells
- Unscrew the intake/filter from the bottom of the Pump.
- Screw the Pump to Packer Adaptor into the bottom of the Pump until finger tight.
- Screw the 800M Packer Assembly into the bottom of the Pump to Packer Adaptor. (See the Model 800M Assembly and Installation Instructions).
- Lower the assembly to the desired depth.
- Inflate the Packer Assembly as described in the 800M Assembly and Installation Instructions and operate the 12V Pump in the same manner as described on Page 1.
